Re-vamped troubleshooting


Q: I have the old physical version of the game. Can I still use the patch?
A: Not sure, the executable for physical versions hasn’t been checked out.

Q: Can I use the patch with the GOG German version?
A: Yes, but you still need the English executable for the patch to be compatible.

Q: Do I need to set any compatibility modes or single processor affinity?
A: The patch fixes core affinity problems and doesn’t require any compatibility mode.

Q: Can I use Reshade with the patch?
A: Yes, just select Direct3D9 and add all the shaders you need.

Q: Does this patch support Windows XP?
A: No, for a number of technical and practical reasons. The patch is intended for Windows 7 and more recent versions, possibly Vista as well. Having Windows XP supported is just a hassle.

Q: If I try to watch the Soul Reaver 2 trailer in the video gallery it crashes at some point. Is it normal?
A: Yes, it’s perfectly normal. For whatever reason both Steam and GOG included a corrupted version of that video. You can find a replacement of the file from retail releases here.

Q: The VSync option doesn’t seem to work. What’s wrong with it?
A: It’s fullscreen VSync, so it only works when the game is in fullscreen mode: it uses the current refresh rate of your monitor to sync the game speed, but it also takes into account the framerate option. So, if your monitor is working at 60 hertz but the framerate is set to 120 fps, the game will be capped at 60 fps due to the monitor’s max refresh rate.


  • Install the game normally, either from GOG or Steam;
  • Find the location of the game’s executable:
    • For Steam: go to Library, right click on the game, properties, local files, browse;
    • For GOG: go to Installed games, right click on the game, manage installation, show folder.
  • Download the patch and drop d3d8.dll in the game’s folder;
  • Launch the game as usual, you’re done.


If you have the GOG version of the game, they provide a separate German, but the executable from this localization is not compatible and you will get a warning message that informs you about incompatibility. Fortunately, the English executable is capable of switching language mode, so here’s how you can use it:

  • Install both English and German versions separately;
  • Take the executable from the English version and drop it in the folder with the German install;
  • Inside the data folder of the German game, find file game.erg and open it in a text editor, then add anywhere the following line:
    • LocaleSet="german"
  • Copy d3d8.dll as swell;
  • Launch the game as usual.

NOTE: The game is also capable of detecting other official localizations (i.e. French, Italian, Japanese, and Spanish), but you need the original data from physical versions for those (i.e. pc.rkv, awakens.dat, outro.dat, and spooky.dat). The procedure is the same as above, but you set the locale with one of the following values: “french”, “italian”, “japanese”, or “spanish”.